Understanding your needs and the environment you operate is key to our success. It is crucial to understand who is going to be involved in defining the problem; what methods will be used; what kind of data should be collected; and how long will it take.

Provides a road map to help your business get from where you are now to where you want to be. Milestones are expressed in specific terms, as quantifiable objectives that measure whether you’re proceeding as planned and, if not, how far you've gone off path.

Prepares the team involved in the implementation phase to cope with the needs and complexity of the project. Negotiations is a key module for the associates that are in the front line of communication with Payors and Government officials.

You follow the plan you've put together and handle any problems that come up.

The implementation phase is where you and your project team work on the project to produce the deliverables.